FAQ


International Orders & Customs Info

International orders may be subject to customs duties and fees levied by the destination country. The buyer is the importer and must comply with all rules and regulations of the destination country. Additional charges for customs are the responsibility of the buyer, we have no control over these charges and can't predict what they might be. Customs policies vary widely from country to country. When customs clearance procedures are required, it can cause delays beyond our control. You will be notified by customs should your order require clearance. We mark all items as 'gifts' to avoid such delays and charges.

 

What are the shipping costs?

At checkout, shipping will be accurately calculated based on your shipping address and cart content. 

 

How often are orders shipped?

Orders are shipped daily. When your order ships, we will send you an email notification with any info and tracking number(s). 

 

Where can I find more information on Sally Wanless?

Please visit www.studiowanless.com