Delivery + Returns
UK Mainland: £5.00 DELIVERY 1-3 days using Royal Mail/Parcel Force (free for notebooks + tea towels)
UK Highlands & Islands: £5 DELIVERY 1-3 days using Royal Mail/Parcel Force
(free for notebooks + tea towels)
Mainland EU: [£10] 2-3 days using Royal Mail/Parcel Force
Mainland EU: [£10] 2-3 days using Royal Mail/Parcel Force
(free for notebooks + tea towels)
USA & Canada: [£15] 5-7 days using Parcel Force
Rest of World: [£35] 10-12 days using Parcel Force
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Please note (1): Items will not ship on UK bank holidays.
Please note (2): Unfortunately if you do not live in an European Economic Community (EEC) country you will be responsible for any custom charges imposed in your country. We cannot predict what these might be so you may be better contacting your local customs office to find out more.
USA & Canada: [£15] 5-7 days using Parcel Force
Rest of World: [£35] 10-12 days using Parcel Force
--
Please note (1): Items will not ship on UK bank holidays.
Please note (2): Unfortunately if you do not live in an European Economic Community (EEC) country you will be responsible for any custom charges imposed in your country. We cannot predict what these might be so you may be better contacting your local customs office to find out more.
We want you to be 100% satisfied with your Kip Yard purchase. Items in new condition can be returned or exchanged within 30 days of delivery. Please note that original shipping charges are non-refundable. If we made a mistake or the item arrived defective, please contact us at: sally@auguststone.com and we’ll make things right.
To return or exchange an item please follow the steps below:
Include a copy of the packing slip or confirmation email from your order and note the new item desired. (We cannot guarantee all items will be in stock for exchanges.)
Mail your return to:
Kip Yard
Attn: Returns/Exchanges
5, Guthrie Tait Gardens
ESKBANK
EH22 3FW, SCOTLAND
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.
To return or exchange an item please follow the steps below:
Include a copy of the packing slip or confirmation email from your order and note the new item desired. (We cannot guarantee all items will be in stock for exchanges.)
Mail your return to:
Kip Yard
Attn: Returns/Exchanges
5, Guthrie Tait Gardens
ESKBANK
EH22 3FW, SCOTLAND
Once your return is received, your new item(s) will be shipped out at no additional cost or we will issue your refund.